Privacy Policy

Effective date: 7 September 2026
Last updated: 7 September 2026

Wisdom Highways Global Ltd (“Wisdom Highways”, “we”, “us” or “our”) respects the privacy of people who visit our website, contact us, complete our assessments, book consultations, or interact with Wisdom Highways services and integrations.

This Privacy Policy explains how we collect, use, store and protect personal information in connection with wisdomhighways.com, Wisdom Highways assessments, consultations, digital services, AI/automation-enabled workflow services, and connected communication channels that we actually use.

1. Who operates this website

The operator of this website is Wisdom Highways Global Ltd.

Privacy contact: pfa@wisdomhighways.com

2. Information we may collect

Depending on how you interact with us, we may collect:

  • Information you voluntarily provide: your name, email address, telephone number, organization name, role, enquiry details, assessment answers, consultation requests, messages, feedback, or files you choose to send.
  • Website and technical information: device type, browser type, pages visited, referring pages, approximate location derived from technical data, date/time of visits, cookies, and similar usage information.
  • Communication and enquiry information: records of messages, forms, bookings, follow-up status, preferences, consent choices, and support requests.
  • Service delivery information: business-process notes, workflow requirements, automation specifications, project materials, and other information needed to deliver agreed services.
  • Integration-related information: information processed through connected tools or platforms such as Facebook, Instagram, WhatsApp, Telegram, email, Google Workspace or other service providers, only where Wisdom Highways has configured and actually uses those integrations for communication, publishing, lead handling, assessment follow-up, or service delivery.

3. Meta technologies: Facebook, Instagram and WhatsApp

Wisdom Highways may use Meta technologies such as Facebook Pages, Instagram publishing, WhatsApp communication, Meta Business tools or related integrations for business communication, content distribution, enquiry handling and service operations.

We do not claim to collect every category of Meta user data. We only process information that is made available to Wisdom Highways through the specific Meta tools, permissions and integrations we actually configure and use, such as messages you send to us, comments or interactions with our business content where visible to us, page/business publishing information, and contact or enquiry information you choose to provide.

Meta platforms may independently collect and process information under their own policies. Please review Meta’s privacy information within the relevant Meta service for details of Meta’s own processing.

4. Cookies and analytics

Our website may use cookies and similar technologies to keep the website functional, understand aggregate usage, improve content, measure article and assessment engagement, and protect the website from misuse. Where required, we will respect applicable cookie consent choices.

5. Why we use personal information

We may use personal information to:

  • respond to enquiries and provide requested information;
  • operate the website, assessments, booking flows and contact forms;
  • deliver consultations, digital services, AI/automation strategy and workflow services;
  • personalize appropriate follow-up and business communication;
  • maintain business records, service notes and customer support records;
  • improve our website, content, services and user experience;
  • publish and manage Wisdom Highways content on connected business channels;
  • monitor service quality, system performance, security and abuse prevention;
  • comply with applicable legal, regulatory, accounting or dispute-resolution obligations.

6. Legal bases for processing

Where data-protection law requires a legal basis, the applicable basis may include:

  • Consent, where you choose to submit information, subscribe, request follow-up, or allow a specific use.
  • Contract or pre-contract steps, where processing is needed to provide services, respond to a request, prepare a proposal, or manage a client relationship.
  • Legitimate interests, such as operating and improving our website and services, responding to business enquiries, protecting systems, measuring content performance, and communicating about relevant Wisdom Highways services, provided those interests are not overridden by your rights.
  • Legal obligations, where retention or disclosure is required by applicable law, accounting rules, tax rules, court order or lawful regulatory request.

7. Automation and workflow processing

Wisdom Highways helps leaders and organizations design better systems, including AI- and automation-enabled workflows. We may use workflow tools to route enquiries, organize information, prepare responses, support publishing, manage follow-up, measure website engagement, or assist service delivery.

Human responsibility remains central. We do not present automation as a replacement for professional, pastoral, legal, medical, financial or other regulated advice. Where services involve sensitive decisions, human review and appropriate safeguards should remain in place.

8. Service providers and third-party processors

We may use trusted service providers to host the website, manage email, forms, analytics, security, scheduling, communication, cloud storage, publishing, workflow automation, payment handling where applicable, and business operations. These providers process information only as needed to provide their services to Wisdom Highways or to you.

9. International processing and transfers

Because websites, cloud tools and communication platforms may operate across borders, personal information may be processed in countries other than your country of residence. Where required, we will use reasonable safeguards appropriate to the nature of the information and the service provider involved.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, enquiries, business records, legal/accounting obligations, security, dispute handling and legitimate operational needs. Retention periods may vary depending on the type of information, the relationship with the user, and applicable legal requirements.

11. Information security

We use reasonable administrative, technical and organizational measures to protect personal information. No website, email system or internet transmission is completely secure, so users should avoid sending passwords, access tokens, private keys, financial credentials, or other highly sensitive authentication information through general contact channels.

12. Your privacy rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to a relevant data-protection authority.

To make a privacy request, email pfa@wisdomhighways.com with enough information for us to identify your records and understand your request.

13. Withdrawal of consent

Where we rely on consent, you may withdraw that consent at any time by contacting us. Withdrawal will not affect processing that occurred before withdrawal or processing that is still permitted or required under another lawful basis.

14. Access, correction and deletion requests

You may request access to, correction of, or deletion of personal information controlled by Wisdom Highways. For dedicated deletion instructions, please see our User Data Deletion Instructions.

15. Children’s privacy

Wisdom Highways services are intended for adults, business leaders, churches, ministries and organizations. We do not knowingly target or collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business operations. The effective/last-updated date above will show when this Policy was last revised.

17. Contact

For privacy questions or requests, contact:

Wisdom Highways Global Ltd
Email: pfa@wisdomhighways.com